I take this opportunity to give thanks the Management and staff of St. Camillus Hospital, Mati City.
After Miguel diagnosed having a complication due to Urinary Tract Infection of his mother while pregnant, we transferred from Davao Oriental Provincial Hospital due to poor and very bad service.
Reception: We are warned welcome when we approached one of the receptionist and guide us until we reached our room.
Room: We were assigned in a SUITE ROOM which is a very comfortable for us. Although little bit expensive but I didn't bother myself because percentage of it shouldered by Philhealth (Philippine Health Insurance) as long our son cannot bother anybody when he cry and sleep comfortable in room. Fully aircondition, a very clean rest room with shower, comfortable bed with flat screen TV and refrigerator.
Nurses: Well trained nurses and attendants. Every now and then they check all the vital signs of my son. All of them casually talk to us, I think that's the most important to make us feel at home.
Pharmacy: 24 hours service and you don't need to worry about their attendant because it very accommodating. Mostly fast service given when you give them doctors presciption
Housekeeping: Very well clean room. Housekeepers are always smile and approachable
Food delivery for patient: It's always delivered in advance
Billing section: Very fast transaction
Security Guard: Well trained how to handle out patient and incoming patient.
Canteen: Varieties of foods to choose at affordable price.
I would like to thanks Dra. Bitac for the support and help Miguel to recover fast of his complication. It takes only about 5 days we were discharge from the hospital.
To Dra. Ira Flores, thanks for being nice to my wife from the start of her pregnancy period. I owed alot to all of you.
OVERALL EXPERIENCE: EXCELLENT SERVICE
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